Privacy Policy

Information We Collect

When you register with ivorianthalo, we collect basic account information including your name, email address, and contact details. Our budget monitoring service requires access to certain financial data that you voluntarily provide to help track your spending patterns and financial goals.

How We Use Your Information

ivorianthalo uses your personal information primarily to provide our budget monitoring services and improve your financial planning experience. We analyse spending patterns to offer personalized insights and help you achieve your financial objectives.

Your data helps us send relevant notifications about budget limits, provide customer support, and develop new features that benefit our user community. We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

We store your information on secure servers located in Australia, ensuring compliance with local data protection regulations. Our security measures include encryption both in transit and at rest, regular security audits, and strict access controls.

Financial data receives additional protection through bank-grade encryption standards. We maintain detailed access logs and implement multi-factor authentication for our staff who handle sensitive information.

Your Rights Under Australian Law

The Privacy Act 1988 (Commonwealth) grants you several important rights regarding your personal information. You can access, correct, or request deletion of your data at any time through your account settings or by contacting our privacy team directly.

You have the right to restrict processing of your data, port your information to another service, and lodge complaints with the Office of the Australian Information Commissioner if you believe we've mishandled your information.

Data Sharing and Third Parties

ivorianthalo works with carefully selected service providers to deliver our platform functionality. These partners include cloud hosting providers, payment processors, and analytics services that help us understand how users interact with our features.

All third-party partnerships include strict data protection clauses ensuring your information receives the same level of protection we provide. We never share personal financial data with marketing companies or data brokers.

Data Retention and Deletion

We retain your personal information for as long as you maintain an active ivorianthalo account plus seven years for financial record keeping as required by Australian tax regulations. When you delete your account, we begin permanent data destruction within 30 days.

Some information may be retained longer if required by law or for legitimate business purposes like fraud prevention. We'll always use the minimal amount of data necessary and delete information as soon as legally permissible.

International Data Transfers

While we primarily store data within Australia, some of our service providers operate internationally. When data crosses borders, we ensure adequate protection through Standard Contractual Clauses and require equivalent privacy standards from all international partners.

You'll be notified if we establish new international data processing arrangements that might affect your information, and you can object to such transfers while maintaining your ivorianthalo account.

Children's Privacy

ivorianthalo is designed for adults managing their personal finances. We don't knowingly collect information from individuals under 18 years of age. If you believe a minor has provided personal information through our platform, please contact us immediately so we can remove such data.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data handling practices. You'll receive email notification at least 30 days before any material changes take effect, giving you time to review modifications and adjust your preferences if needed.

The current version of this policy became effective January 2025, replacing our previous policy from 2024. You can find archived versions of our privacy policies in your account settings.